9th Annual Business Centers Conference invitation

Join more than 200 BSC community members at the shared service industry flagship event of the year, learn about the latest trends and reconnect with your fellow business leaders – welcome to the 9th annual AmCham BSCF conference! Country´s economy continue to rely on business centers as the third largest industry in preserving overall employment levels and adhering to all commitments/liabilities companies have, but in order to continuously climb up the ladder of value added, the industry needs a stronger and more targeted support from the Government and local municipalities. Business Service Center Forum represents the business service industry in Slovakia with 40 000+ employees from a wide range of services and locations across the country. We will be very excited to welcome industry leaders, renowned experts, members of academia and public officials at the Forum´s 9th annual event.

TENTATIVE AGENDA

08:30  REGISTRATION & COFFEE

09:00  WELCOME & OVERVIEW OF THE BSC SECTOR IN SLOVAKIA IN 2023

• Peter Rusiňák, AmCham Deputy Director & BSCF Coordinator
• Gabriel Galgóci, BSCF Chair, AT&T Slovakia Country General Manager

09:25  IGNITING BUSINESS ENVIRONMENT FOR SHARED SERVICES 

• Susan Danger, CEO, AmCham EU (video message)

09:35  GOVERNMENT TALKS – WHAT IS THE VALUE PROPOSITION OF SLOVAKIA?

• Peter Švec, Deputy Minister, Ministry of Economy of the Slovak Republic

09:55  GOVERNMENT TALKS – LABOR MARKET OF THE FUTURE

• Juraj Káčer, Deputy Minister, Ministry of Labor, Social Affairs and Family of the Slovak Republic

10:15  CEE REGION AS STRATEGIC LOCATION FOR BSC INDUSTRY

• Sonal Tivarekar, Director, Swiss Re
• Thom Barnhardt, CEO, European Business Services Association

10:45  TIME FOR BREAK

11:15  BSCF AWARDS CEREMONY

11:25  KEYNOTE PRESENTATION 1: GLOBAL SSC SURVEY 2023 – BUSINESS CENTERS´ STATE OF THE ART IN CEE REGION

• Peter Mrnka, Assurance Partner, PwC Slovakia

11:50  KEYNOTE PRESENTATION 2: WORLD BANK – IS SLOVAKIA READY FOR DIGITAL TRANSFORMATION?

• Martin Džbor, Research Expert, World Bank (online)

12:15  AUTOMATION AND ROBOTIZATION MADE IN SLOVAKIA

• Viktória Bracjunová, Strategy & Digital Transformation Lead, Soitron
• Michal Guštafík, Finance Transformation Senior Manager, Clarios
• Nikola Kišidayová, Head of RPA Center of Excellence, Holcim Business Services

13:00   NETWORKING & LUNCH

REGISTER HERE